Shipping Address

Your shipping address and pin code will be verified with the database of The Company before You proceed to pay for your purchase. In the event your order is not serviceable by our logistics service providers or the area is not covered, we will request You to provide us with an alternate shipping address. You can make purchases on the Website from anywhere in the world but at the same time You must ensure the payment and shipping address is within India.

When You submit an alternative address for delivery, you are responsible for accepting and collecting the package from such alternative address. Confirmation from the logistics service provider of successful delivery to the alternative shipping address is deemed as acceptance of delivery by You and The Company will have no liability in this regard.

Delivery by Style Union

The delivery of the ordered products from the Company to You will be made by logistics service providers assigned by The Company. 

The logistics service provider assigned by The Company will make a maximum of three [3] attempts to deliver your order. In case You are not reachable, available or do not accept delivery of products in these attempts The Company reserves the right to cancel the order at its discretion. You may be informed of such cancellation by email, WhatsApp or SMS at the email address or mobile number provided to The Company. The cancelled order is returned to our warehouse. You agree not to hold The Company liable for any cancellation.

If You wish to request the Website to resend the product, you can do so by placing a new order for the product on the terms set out on the [‘product order page’] when You place the new order. your order will be accepted subject to availability of the product.

In case there is any dispute regarding the shipment of the product or serviceability for the area not covered by the logistics service providers, The Company will not be responsible for the non-delivery of the product.

Title and risk of loss for all products ordered by You shall pass on to You upon delivery of the products at the shipping address provided by You.

Multiple Product Orders

In case You order multiple products in one transaction, The Company would endeavour to ship all products together. However, this may not always be possible due to some product characteristics or logistics issues or the location of our warehouses and You may receive the products separately and at different times. If You purchase multiple products in a single transaction, then all the products would be dispatched to a single shipping address given by you. If You wish to ship products to different addresses, then You should book the orders separately based on the shipping addresses.

Missing Items

In the event, the product package received by you is missing one or more products or accessories or does not include the freebie or the order is partly delivered, you should inform The Company through the Customer Care Team within 5 days of delivery date of the package. Missing products claims will not be accepted after 5 days from delivery date.

When a package delivered is missing one or more products or accessories, you are requested to return the original package in accordance with the Return Policy.

 In the event of a dispute, please contact the brand grievance mailbox –

Refusal of Delivery

Before accepting delivery of any product, kindly ensure that the product's packaging is not damaged or tampered. If You observe that the package is damaged or tampered, You are requested to refuse to accept delivery and inform The Company within 48 hrs of the delivery time.

You are requested to contact us via email or chat and take a picture of the condition of the delivered package. Please send in the picture of the package to Damaged or tampered products claims will not be accepted 'beyond the returns policy'.

Delivery Time

An estimated delivery time of each product will be displayed on the Product Page. On placing your order, You will receive an email or SMS at the email address or mobile number provided to The Company containing a summary of the order and also the estimated delivery time to your location. We may take additional time to pack and dispatch certain products and this time will be indicated by the message on the product page.

 Delivery timeframes are just estimates and are not guaranteed delivery timeframes and should not be relied upon as such. Deliveries to certain locations may take longer than expected due to accessibility of the location and serviceability by the logistics service provider.

About Delayed Delivery

 Sometimes, delivery may take longer due to:

  1. Bad weather.
  2. Transportation delays.
  3. Natural calamities.
  4. Political disruptions.
  5. Logistics service provider related challenges.
  6. Product lost in transit.
  7. Regional or national holidays which are considered as delivery holidays.
  8. Other unforeseen circumstances or events beyond the control of The Company or logistics service provider.

 If the estimated delivery date has passed and You still have not received your order, please contact us and we will take steps to track your package. In such cases, we may also try to proactively contact You. Please check your emails and SMS regularly for such updates.

 The Company will not compensate for any mental agony or inconvenience or loss caused due to delay in delivery for any reason. You may be informed by email or SMS at the email address or mobile number provided to The Company if any product in the order is unavailable or is delayed or lost in transit.

Shipping Charges

You may be required to pay Shipping Charges in addition to the order value amount. The shipping charges, if any, will appear at the time of checkout. All delivery charges are inclusive of service tax unless stated otherwise. Shipping Charges may vary for different pin code because of the increase in shipping cost or the warehouse is located in a different area. Delivery charges will vary according to pin codes as well as type of product.

Open delivery

Open delivery depends upon our logistics service provider’s service dependencies. You can’t open parcel if logistics service provider doesn’t allow and in such event, You have a right to accept the parcel after paying the amount and thereafter You can use our hassle-free return policy if you wish to return the product.

Please refer to the Return and Refund Policies, if You wish to return the delivered product to The Company.


 The Company delivers the ordered products either directly or by availing the services of the logistics service providers in terms of the Delivery Policy. The Website may change the Delivery Policy without any notice. For more details, please review the Delivery Policy.