To track your order log in to your account and navigate to the order you want to track and simply click on the track order. You can also track your order by using the track order page.
You can review the status of your order and other tracking related queries under the My Orders section. In case your money has been debited and you can't see your order under My Orders section, please recheck after 30 minutes or contact us via Customer care 9429692121 on the website. Please share the transaction details with us so that we can track the payment.
Track Your Order here Style Union Order Tracking
Please refer to the product page of the item purchased for estimated days for the item to get delivered. The delivery timelines may vary depending on the delivery location. Please note that for orders with multiple items, your item may arrive in multiple shipments based on the delivery dates. The estimated delivery time is indicative and, on some occasions, there might be an unavoidable delay. We will keep you informed in case of any such delays.
Our shipments go through rigorous quality check processes before they leave our warehouse. However, in the rare case of a missing item in your order, you can request for a refund within 15 days of receiving the order. Provide us with your order ID details and your request for a refund on your order. Elaborate your concern about the missing product
Once your request is received, We will provide you resolution within 72 hours.
Our shipments go through rigorous quality check processes before they leave our warehouse. However, in the rare case that your product is damaged during shipment or transit, you can request for a refund within 15 days of receiving the order. Click on the Returns Link Style Union Returns Dashboard or Contact us via our Customer care or write to us at firstname.lastname@example.org. Provide us with your order ID details and your request to return/replace your order. Kindly share an image of the product and the invoice for our reference.
Once your request is received, we will be responsible to pick the item from you. We will initiate the refund once the products are received by.
If you were not available to collect your order, please reach out to us via our Customer care at 08902987822 or write to us at email@example.com to reschedule delivery.
Please request for return
Please reach out to us through the chat option on our website or email us at firstname.lastname@example.org
We make every effort to promptly dispatch your order in accordance with the estimated delivery schedule. However, unforeseen delays may occasionally arise. In the event of a delay in the dispatch of your order, kindly contact us exclusively via email at email@example.com. Rest assured, we are committed to addressing any concerns or issues related to the delay promptly.
If you wish to change your address or your phone number, you can do it before your order is shipped. Go to the 'My Order' section, select your order, and click on 'Edit Shipping Information' to change your address. For orders which have been shipped, please share the updated address with us via email firstname.lastname@example.org or via the chat option on the website/Customer care so that we can update the delivery partner in time.
If you haven't received an invoice for your order, please contact us via the options available in the Account section or write to us at email@example.com.
We try our best to deliver your order within the estimated delivery timeline however, there could be scenarios of delays from our delivery partner. If you haven't received your package by the expected delivery date, please reach out to us through "Chat with us" option under My Accounts section or email us at sharewithus@Styleunion.in
Yes, if you are unavailable at the time of delivery, we will reach out to you and reattempt to deliver your order. Please note that 3 attempts will be made to deliver your order post which orders will be brought back to our warehouse. In this scenario, we under certain circumstances reship your original order back to the intended delivery address.
Cancellation And Return
(Once it has been shipped) Please intimate us regarding your cancellation request via email firstname.lastname@example.org or chat with us via the website or call us on 08902987822
If the order or the item(s) that you want to cancel have not been shipped yet, you can cancel the order by contacting us via email at email@example.com.
In such cases, the order will be canceled and the money will be refunded to you within 48 business hours after the cancellation request.
We will process your refund within 2 business days in case of cancellation of an order.
In case of returns, we will refund the money after the product has been received at the warehouse. It can take 3- 5 business days to reflect in your bank account as per the bank timelines.
If the full order is canceled, then the shipping charges will get refunded.
If part of an order is canceled, then the shipping charges will not be refunded.
If your cancellation request has not been processed, please email us at firstname.lastname@example.org
You can track your return status in 'My Orders' section.
You will receive a tracking code via sms from the courier partner. Check the status of the reverse shipment by clicking on the track my order link on the website and enter this number. You will see real time updates about the location of the reverse shipment to our warehouse
Once you request to return a product via My orders section through app, email or phone, a pick up is organized for the item. Our courier partner will come to pick up the item within 3-5 business days after your return request has been approved. Please note that the product should be unused and ready with proper tags. During pick up, our delivery agent may do a quality check on the return item. Once the product is picked up by our courier partner, a refund is initiated. It can take 5- 7 days to reflect into your bank account as per the bank timelines. You can track your return status from the My Order section.
Most of our products are eligible for return and refund. The return policy for every product is clearly mentioned on the product page. We request you to initiate return request within 15 days of delivery.
Only products that are unused, unworn, undamaged, have their original tags and labels intact, in original packaging are eligible for return.
Once you have placed a return request, our field executives will pick-up the parcel within 2-3 business days. They will make almost 3 attempts to pick up the product post which picks up will be cancelled. If our courier partner faces any issues in picking up your product, we will keep you informed.
If the product is returnable, you can return it within 15 days of receiving the product.
In case you are not satisfied or have changed your mind about a particular product, you can request a return or exchange within 15 days of delivery.
The link for return :
Once your request is received, we will be responsible to pick the item from you. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their tags, labels and bar-codes intact.
We will process your refund within 2-3 business days in case of cancellation of an order. In case of returns, we will refund the money after the product has been received at our warehouse. It can subsequently take 5- 7 days for the amount to reflect in your bank account.
For payments done through credit/debit cards/net banking, a refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back in our warehouse. It may take 4-5 additional business days for the amount to reflect in your account.
We initiate the refund once the product is successfully picked up by our courier partner. However, please allow 5-7 days for the refund to reflect in your bank account, following your bank's processing timelines. In case of any delays, feel free to contact us via email at email@example.com.
Yes, you can return a part of your order. This should be done within 15 days of receiving the product.
Once your request is received, we will be responsible to pick up the item from you. We will initiate the refund once the products are received by us in their original packaging with their seals, labels, and bar-codes intact.
You may contact us exclusively via email at firstname.lastname@example.org.
If you have received an incorrect refund amount, please don't hesitate to contact us via email at email@example.com or reach out to us by phone at 08902987822.
Once you have placed a return request, our field executives will pick-up the parcel within 5 business days. They will make at most 3 attempts to pick up the product post which pick up will be canceled.
Shipping & Return Policy
For all orders of & above Rs.1499, shipping is done free of cost. A shipping charge of Rs.75 is applicable to all orders under Rs.1499.
Please refer the product page for estimated shipping and delivery timelines. From the time the order has been placed, it takes about 3-5 days for the delivery to most major pin codes.
If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please write to us at firstname.lastname@example.org and we will try our best to resolve your issues.
Once your order has been dispatched, you can track the order from this link section
You can track the status of your package 24 hours after your order is dispatched from the warehouse.
Most of our products are eligible for return and replacement. The return for every product is clearly mentioned on the product page.
If the product is eligible for returns, you can raise the return request from the Returns Dashboard (Link Below) within 7 days of delivery. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for return, can be returned.
Once you request to return a product, a pick-up is organized for the item.
Our courier partners will come to pick up the item within 3-5 business days after your return request has been received. Once the pickup is done OR when the products are delivered and checked at our warehouse, your refund will be initiated from our end.
You can cancel your order within 24 hours of order through My Order section or by writing to us at email@example.com or by accessing the self help options on our Whatsapp Chat bot. Please note that this is only possible if the product has not been shipped out till then.
**Styleunion.in reserves the right to cancel any order without pre-confirming the customer at any time and may verify any order before shipping the same to the customer that may include having a verbal or written confirmation from the customer.
For prepaid orders, money will be returned to the bank account/ credit/debit card where the payment was made from.
Yes. You can return any products that are eligible for returns within 15 days of delivery. Please do note there are some items that are not returnable.
If the product does not fit and you would like a new size, please request for a return through My order section or the customer service team within 15 days of receiving the product.
To deactivate your account, please contact us via email at firstname.lastname@example.org. Our team will respond with a confirmation within 24 to 48 hours.
To add an item to your wishlist, click on the heart icon next to the cart button as shown below. Once you have added items to the wishlist, you can check them by clicking the wishlist icon next to your profile on the top right of the website. Check image below
To add an item to your wishlist, click on the heart icon on the top right corner of the product image. If you encounter any issues while trying to add a product to your wishlist, please feel free to get in touch with us via email at email@example.com.
If you have processed the transaction twice for the same order, please send in the proof of both transactions to firstname.lastname@example.org and our team will coordinate with the accounts team to resolve this for you. For any payment related queries, please write to us at email@example.com mentioning the payment details, the issue you are facing, and any additional relevant information which could help us resolve the issue for you. Please note that for 3rd party payment issues, you will have to take it up with the service provider or the vendor through whom you have made the payment/purchase.
Styleunion.in offers you multiple ways to make a secure payment. These include:
1. Debit and Credit Cards. International cards are accepted for international orders.
2. EMI (Check with your credit card provider)
3. UPI Payments
You can choose the EMI option is it is available and provided by the payment gateway. This however will not be the case at all times and at such times you will not get the options.
If your most recent order does not appear after a successful payment, please refresh the page after some time. If you are still encountering the same issue, kindly contact us via email at firstname.lastname@example.org.
If your most recent order does not appear following a successful payment, kindly refresh the page after some time. If you encounter other payment-related concerns, please feel free to contact us via email at: email@example.com.