1) How do I track my order?
Click this link to track your order Style Union Order Tracking
You can track the status of your order using the link above. You will receive an email and SMS with the tracking number and the name of the courier company that is processing your order. You can also track your order by accessing the Customer care +91 9429692121 on our website.
2) I'm unsure that the order was successfully placed.
You can review the status of your order and other tracking related queries under the My Orders section. In case your money has been debited and you can't see your order under My Orders section, please recheck after 30 minutes or contact us via the Customer care at +91 9429692121 on the website. Please share the transaction details with us so that we can track the payment.
3) How long will it take for my order to reach me?
Track Your Order here Style Union Order Tracking
Please refer to the product page of the item purchased for estimated days for the item to get delivered. The delivery timelines may vary depending on the delivery location. Please note that for orders with multiple items, your item may arrive in multiple shipments based on the delivery dates. The estimated delivery time is indicative and, on some occasions, there might be an unavoidable delay. We will keep you informed in case of any such delays.
4) An item is missing from my order.
Our shipments go through rigorous quality check processes before they leave our warehouse. However, in the rare case of a missing item in your order, you can request for a refund within 15 days of receiving the order:
Provide us with your order ID details and your request for refund on your order. Elaborate your concern about the missing product
Step 2: Once your request is received, We will provide you resolution within 72 hours.
5) The order I received is damaged.
Our shipments go through rigorous quality check processes before they leave our warehouse. However, in the rare case that your product is damaged during shipment or transit, you can request for a refund within 15 days of receiving the order:
Provide us with your order ID details and your request to return/replace your order. Kindly share an image of the product and the invoice for our reference.
Once your request is received, we will be responsible to pick the item from you. We will initiate the refund once the products are received by.
6) I was not available to collect my order.
If you were not available to collect your order, please reach out to us on chat under the Account section or write to us at firstname.lastname@example.org to reschedule delivery.
7) I want to change the size/colour of an item I ordered.
If your order has not been dispatched yet, you can cancel the existing order and place a new one for the desired size/colour. In case of a prepaid order, the refund upon cancellation will get initiated within 24-48 hours.
Click Here for the Style Union Returns Dashboard
If you have already received your order and want to change the size/colour, please. If the product is eligible for exchange or return, you can request from an exchange or return via our Customer care +919429692121 or write to us at email@example.com within 15 days of delivery to request return.
8) Can I delay the delivery date?
Please reach out to us on our Customer care +91 9429692121 or email us at firstname.lastname@example.org
9) What can I do if my order dispatch is delayed?
We try our best to dispatch your order to fulfill the estimated delivery timeline however, there could be scenarios of delays. If your order dispatch is delayed, please reach out to us on our Customer care 08902987822 or write to us at email@example.com and we will resolve any issue regarding the delay.
10) Can I modify the shipping address?
If you wish to change your address or your phone number, you can do it before your order is shipped. Go to the 'My Order' section, select your order and click on 'Edit Shipping Information' to change your address. For orders which have been shipped, please share the updated address with us via email firstname.lastname@example.org or via the chat option on the website/WhatsApp so that we can update the delivery partner in time.
11) I did not receive an invoice for my order.
If you haven't received an invoice for your order, please reach out to us on our Customer care +91 9429692121 or write to us at email@example.com
12) My order is not yet delivered
We try our best to deliver your order within the estimated delivery timeline however, there could be scenarios of delays from our delivery partner. If you haven't received your package by the expected delivery date, please reach out to us on our Customer care +91 9429692121 or email us at firstname.lastname@example.org
13)Will the delivery be reattempted if I am not available to collect my order?
Yes, if you are unavailable at the time of delivery, we will reach out to you and reattempt to deliver your order. Please note that 3 attempts will be made to deliver your order post which orders will be brought back to our warehouse. In this scenario, we under certain circumstances reship your original order back to the intended delivery address.